As the current situation with the Coronavirus (COVID-19) continues to evolve, we are continually
monitoring updates from the Centers for Disease Control (CDC) and are taking the necessary
precautions needed to keep our customers and our team safe.
Please use this page as a resource for information about COVID-19, including how you can access
your account and make payments remotely, the steps we are taking to ensure your safety, and how to
get in touch with us if you have been impacted.
Stay safe and informed, and we’ll get through this together!
It’s easy to make payments online using our secure portal. Set up your account online to
access your loan information 24/7 and make payments from anywhere!
You can also pay over the phone through our payment processing vendor. You’ll need your
account number and birth date.
- Pay by debit card: (800) 704-4025
- Pay with your bank routing and account number: (888) 983-6983
If you have already set up recurring debit card payments, you can manage those by clicking
To keep serving our customers and communities, our branches remain open for business
during normal business hours. We have taken some important measures to ensure adherence to
social distancing practices and to care for the safety of customers and team members.
- Limiting the number of customers in the branch to a max of 2 at a time
Performing loan closings by scheduled appointments only which can be scheduled by
calling your local branch
- Increasing the frequency of our branch cleaning services
To view temporary branch closures, click here.
If you are facing concerns about making your payment due to circumstances resulting from
COVID-19, please contact us. We have options and are willing to work with you during these
challenging times. You may contact your local branch during our normal business hours. We
are also offering a toll-free option with extended business hours at (833) 907-1734
Our extended hours are:
Monday - Thursday 8am - 9pm EST
Friday 8am - 6pm EST
Saturday 9am - 1pm
To access the latest information pertaining to COVID-19, visit
. For safety tips,
Make sure you are staying aware of the assistance that may be available to you in the form
of stimulus checks, expanded unemployment benefits, and relief on housing payments.
You may find the
Consumer Financial Protection Bureau’s website
to be a useful resource if you are experiencing financial hardship as a result of the
coronavirus pandemic, including with respect to:
For more information on how to apply for unemployment assistance, you can visit your state’s
unemployment or workforce commission website. Links for the states in which Republic Finance
operates can be found below: