We collect Personally Identifiable Information from you through your use of the Site and Services. “Personally Identifiable Information” is individually identifiable information about an individual consumer that we collect online and that we maintain in an accessible form. We collect the following types of Personally Identifiable Information:
We may collect the following Personally Identifiable Information that you voluntarily provide to us:
We automatically collect certain Personally Identifiable Information through your use of the Site and Services, such as the following:
We may obtain Personally Identifiable Information from other sources, such as lead generators and information about your credit profile or other information from Experian, TransUnion, Equifax, and Lexis Nexis. We also use third-party providers to obtain contact information in order to market certain of our Services via email or on social media platforms.
We use the Personally Identifiable Information we collect to provide the Services to you, to improve our Services and Site, and to protect our legal rights. In addition, we may use the Personally Identifiable Information we collect to:
We may share the information that we collect about you in the following ways:
2. COOKIES AND OTHER TRACKING TECHNOLOGIES
- Estimate audience size and usage patterns;
- Understand and save your preferences for future visits, allowing us to customize the Site and Services to your individual needs;
- Advertise new content and services that relate to your interests;
- Keep track of advertisements and search engine results;
- Compile aggregate data about site traffic and site interactions to resolve issues and offer better site experiences and tools in the future; and
- Recognize when you return to the Site.
How You Can Opt-Out of Cookies
Cookies can be blocked by changing your Internet browser settings to refuse all or some Cookies. If you choose to block all Cookies (including essential Cookies) you may not be able to access all or parts of the Site.
You can find out more about Cookies and how to manage them by visiting www.allaboutcookies.org
You can opt out of Cookies set by specific entities by following the instructions found at these links:
Advertising Industry Resources
You can understand which entities have currently enabled Cookies for your browser or mobile device and how to opt-out of some of those Cookies by accessing the Network Advertising Initiative’s website
or the Digital Advertising Alliance’s website
. For more information on mobile specific opt-out choices, visit the Network Advertising Initiative’s Mobile Choices website
Please note that these opt-out mechanisms are specific to the device or browser on which they are exercised. Therefore, you will need to opt out on every browser and device that you use.
3. THIRD PARTY PROCESSORS
To ensure that your Personally Identifiable Information receives an adequate level of protection, we have put in place appropriate procedures with the service providers we share it with to ensure that it is treated consistent with applicable data security and privacy laws.
We also use third-party processors, for example, to prevent fraud, to facilitate recruitment and our careers page, for cloud storage services, to conduct surveys, and to provide other Services to you.
4. "DO NOT TRACK" SIGNALS
Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, the Site does not currently interpret, respond to or alter its practices when it receives “Do Not Track” signals.
5. CHOICES ABOUT YOUR PERSONALLY IDENTIFIABLE INFORMATION
Review and Request Changes to Your Personally Identifiable Information
Keeping your account information accurate and up to date is very important. To review or request changes to any of your Personally Identifiable Information, please contact customer service at (833) 907-1734 or contact your local branch
for more information. Please note that we reserve the right to send you certain communications relating to your account or use of our Site, such as administrative and service announcements and these transactional account messages may be unaffected if you choose to opt-out from receiving our marketing communications.
Mobile Application Permissions
Upon download of the mobile application, you were provided the option to opt-in to receiving notifications that may include alerts, sounds, and icon badges. These push notifications or in-app messages consist of operational messages regarding your account(s) (e.g., payments), they do not include promotional messages. Push notifications can be configured in settings on your mobile device.
Rather than entering your username and password, the mobile application supports biometric authentication on certain devices. To setup biometric authentication, go to settings on your mobile device. You can then enable or disable biometric authentication within the settings of the mobile application. We do not have access to your biometric data.
We maintain commercially reasonable security measures to protect the Personally Identifiable Information we collect and store from loss, misuse, destruction, or unauthorized access. However, no security measure or modality of data transmission over the Internet is 100% secure. Although we strive to use commercially acceptable means to protect your Personally Identifiable Information, we cannot guarantee absolute security.
7. THIRD PARTY LINKS
8. CHILDREN’S PRIVACY
The Site and Services are not intended for children under 13 years of age. We do not knowingly collect, use, or disclose personal information from children under 13.
9. HOW TO CONTACT US
For questions or concerns about our privacy policies or practices please contact us